Frequently Asked Questions

What kind of digital products do you offer?

We offer a variety of digital products to enhance your design workflow, including:

Vector graphics: Scalable and editable vector illustrations on various themes.
Design templates: Pre-made layouts for social media posts, presentations, flyers, etc., to save you time.
Stock photos & icons: High-resolution photos and icons to add visual impact to your projects.
Fonts: A curated selection of unique and creative fonts to elevate your designs.
Design tools & plugins: (Optional, if applicable) Specialized tools and plugins for specific design software.

What file formats are your products available in?

This will depend on the specific product. We typically offer our products in industry-standard formats like:

Vector graphics: AI, EPS, SVG, PDF
Design templates: PSD, AI, Keynote, PowerPoint
Stock photos: JPG, PNG (with transparency)
Icons: SVG, PNG (various sizes)
Fonts: OTF, TTF

What software are your products compatible with?

Our products are designed to work with popular design software like Adobe Illustrator, Photoshop, InDesign, and Microsoft Office Suite. We'll always specify compatibility information on the product page.

Do you offer free digital products?

Yes

We may offer some free digital products as samples or as part of promotions. You can check our website or social media for updates on freebies!

How do I purchase your digital products?

It's easy! Simply browse our product selection on our website, add your desired items to your cart, and checkout securely. We offer various payment methods for your convenience.

What is your refund policy?

We want to ensure you're completely satisfied with your purchase. (State your refund policy clearly, including the timeframe for requesting a refund and any conditions that apply).

How can I get help or support?

If you have any questions or need assistance, our friendly customer support team is here to help! You can contact us through our website chat, email us at [your email address], or call us at [your phone number] (if applicable).

Do you offer tutorials or resources to help me use your products?

Yes

We may offer tutorials or resources to help you get the most out of our products. These could be blog posts, video tutorials, or knowledge base articles. Check out our website's resources section for more information.

We hope this FAQ helps! If you have any further questions, please don't hesitate to contact us.

013